Terms and conditions

Introduction

www.mpdenmark.com is owned by:

mpDenmark A/S
Bytoften 68, Tjørring
7400 Herning
DK - Denmark

CVR: 59314017
+45 97 26 77 00
mpwebshop@mpdenmark.com

The following terms and conditions apply to the purchase of goods at www.mpdenmark.com, for delivery to Sweden, Germany, the Netherlands, and Belgium, unless otherwise stated/explicitly agreed.

Ordering and payment

www.mpdenmark.com is open 24 hours a day, so you can always shop. However, it may happen that we are closing, due to maintenance.
You can only make purchases when the store is open.

You select the items you want to buy and put them in the "Shopping basket". You can delete products from your basket at any time, and can regularly check the contents, as well as the price for the goods.

Any extra payments for ex. freight and payment card fees will be calculated, immediately before you are ready to pay.

When you are ready to order, click on "Go to checkout" (or equivalent), where you enter your name, address, e-mail, telephone no., a form of payment, and select form of delivery.
You can change the contents of the shopping cart until you confirm your purchase by pressing the button "Order and pay ”.

Then your order goes on to www.mpdenmark.com
After placing your order, you will receive a confirmation email with the invoice and purchase information.
Separate shipping and handling fees will be shown on the invoice.

Payment options

There are several different payment options on our website.
We accept:

  • Visa
  • Dankort
  • MasterCard
  • Mobilepay 
  • PayPal

The total amount (order price + shipping costs) will be deducted from your account once the order is completed, approved, and shipped.

Your data security

All transactions are handled by the NETS payment service. Your credit card number is sent via an encrypted connection to your bank.

Returns and exchange

If you wish to return the purchased goods, you shall sent them to:

mpDenmark A/S
Bytoften 68, Tjørring
7400 Herning
DK - Denmark

14 - days return EU policy

In connection with the current EU Consumer Law:

You have the right to exchange or return your item (for a full refund) within 14 days after the package reaches your chosen destination. The item must be unused with labels, and packaging intact. When you return or exchange your goods, you must cover the shipping costs. As soon as we receive your return shipment, we will give you one full refund corresponding to the number of returned items.

Claims

You must contact us within 5 days of receiving your goods if you have any objections to your order.
If there have been errors, defects, non-delivery or you have other objections, please contact us at mpwebshop@mpdenmark.com
If you want to return your order, simply fill in the return slip that was in the package and send the goods back to us.
Click here to print a blank return note if you have lost the one, that was in the package.

Complaints

If you receive a damaged or otherwise defective product, you are entitled to exchange the product for a similar product, or if the product is no longer available a refund of the goods.
All claims will be processed within 14 days upon receipt of the defective product. We handle everyone's returns according to Danish law. You will receive your refund once we have processed your return.

Contact us by email: mpwebshop@mpdenmark.com before returning defective items.
Remember to include your order number in all communications.


About the webshop

Products and appearance of colors

www.mpdenmark.com can not guarantee that all product images accurately reflect the actual color of the product.
We do our best to present the products as realistic as possible, however, the color settings may vary on different computers, affecting the color displayed on your screen.
www.mpdenmark.com reserves the right to change the range without further notice and has the right to remove items before you place your order.

Personal data

To be able to shop at www.mpdenmark.com, you must at least state:

  • Name
  • Address
  • E-mail address
  • Mobile number

If you have created a login, enabling self-service with us, your personal information, as well as order information, will not be deleted unless you ask us to do so.
Information is not passed on or sold to third parties unless this is done in connection with the restructuring, or a full, or partial sale of the company. Any disclosure in such a situation will take place under the personal data legislation in force at any given time.
As a customer, you have the opportunity for insight into our registration of data about you, and you can object to one registration under the rules on this in the Act on the processing of personal data and inquiries in connection with this is directed to mp Denmark A/S via e-mail mpwebshop@mpdenmark.com

Cookies

By using www.mpdenmark.com, you accept the use of cookies.
A cookie is a small data file that websites put on your computer to be able to keep track of what is happening during your visit and to be able to recognize your device.
A cookie is not a program and does not contain viruses.
Do you want to read about which cookies are used on www.mpdenmark.com and how to delete cookies then click here click here

Law and venue

Purchases of goods on www.mpdenmark.com are subject to Danish law. Any dispute is settled by the ordinary Danish court.

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